Privacy policy

Privacy Policy

Effective Date: January 1, 2026

This Privacy Policy describes how Saddle and Spite ("we," "our," or "us") collects, uses, and protects your information when you visit or make a purchase from our website.

Information We Collect

When you visit our website or place an order, we may collect information such as:

  • Your name

  • Email address

  • Shipping address

  • Billing address

  • Phone number

  • Payment information

  • Order details

  • Website usage data

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Send order confirmations and shipping updates

  • Provide customer support

  • Improve our website and customer experience

  • Send marketing emails if you have opted in

  • Prevent fraud and protect our business

  • Comply with legal obligations

SMS Marketing

If you opt in to receive text messages from Saddle and Spite, we may use your phone number to send promotional text messages, discount codes, cart reminders, order-related updates, and brand updates.

By opting in, you agree to receive text messages from Saddle and Spite at the phone number you provide. Message and data rates may apply. Message frequency may vary. You can opt out at any time by replying STOP, and you may reply HELP for help.

Email Marketing

If you subscribe to our email list, we may send you updates about new products, promotions, special offers, and brand news.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Sharing Your Information

We may share necessary information with trusted third-party service providers that help us operate our business, including:

  • Payment processors

  • Shipping carriers

  • Print-on-demand fulfillment partners

  • Email marketing platforms

  • Website analytics providers

We only share information necessary to provide these services.

We do not sell your personal information.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Improve your browsing experience

  • Remember user preferences

  • Analyze website traffic and performance

  • Support advertising and marketing efforts

You may choose to disable cookies through your browser settings, though some features of the website may not function properly.

Abandoned Cart Text Messages

Saddle and Spite’s website uses cookies and similar tracking technologies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information may be used to determine when to send cart reminder messages by text message.

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Data Security

We take reasonable measures to help protect your personal information from unauthorized access, disclosure, or misuse.

However, no method of transmitting or storing data online is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your information

  • Opt out of certain marketing communications

To submit a request, please contact us at:

hello@saddleandspite.com

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

hello@saddleandspite.com

Saddle and Spite